FAQ

Common questions

GuardRadar is the staff CRM. Hourly check-in and the randomised spot check are two modes inside it.

Most teams are live the same day. We set up your guards, your sites, and your TL accounts. The first shift usually runs GuardRadar within 24 hours of signup.
Field installs on the iPhone or Android they already carry. Open it in Safari or Chrome, then Add to Home Screen, and it runs as its own app. Check-in records location, so a walking patrol uses the same system as a fixed post. A phone or tablet left on site and plugged in still works if you want one device that stays signed in. An incident can include a photo from the camera or the library. Sign out opens the handover first. The notes can be left blank, and the shift ends when they submit it.
No. Every plan captures the guard's live GPS coordinates and logs them with the response. The TL sees the post location and the guard's location on the dashboard. If they don't match, the row turns amber.
The alert escalates — silent flash, then quiet beeps, then loud beeps and vibration. If still missed, the TL is notified within two minutes. Missed checks are logged in the report, with timestamps and the GPS location at the time.
Yes. Every plan supports multiple sites. Filter Command by site or guard, and export reports scoped to the contract you need to show a client or insurer.
Every spot check, response, and miss is timestamped and stored. PDF reports include a full audit trail. We've had customers hand these directly to their insurer and to client compliance teams.
Yes. There is a free 7-day trial. Start it from the contact form.
No long contracts. £99 is up to 5 guards on 1 site. £249 is up to 25 guards on up to 5 sites. £349 is unlimited guards and unlimited sites. Prices are in pounds and show in the local currency outside the UK. Cancel any time.